As you may have been aware, Microsoft acquired ADX Studios in September 2016, and since then has been actively transitioning to a subscription based on-demand service hosted within Office 365. Previously with Enterprise ADX Studios you had full control over the environment, including restarts, deployments, and so on. With the Office 365 hosted Microsoft Portals (aka ADX Studio Portals), you must now use the Applications management console within the Dynamics 365 Admin Centre. Sometimes your application may do what you want, but other times when you encounter errors you may need to jump start the portal again. Here’s a few tips on how to revive a fallen Microsoft Portal instance yourself before you open a MS Support Ticket.
Let’s start with the easiest and safest route first.