Today the NDA is lifted on 2020 Release Wave 1 for Dynamics
365 and Power Platform.
In this blog I will be covering the User Experience (UX) enhancements within this release focusing particularly on the new visualisations, user interface improvements, and extensibility of controls across Model-Driven, Canvas, Mixed Reality, and Portals.
This article is targeted at developers looking at making the transition as a Dynamics 365 Customer Engagement (or CE for short). Dynamics 365 and the Power Platform (PowerApps, Common Data Service, PowerBI) is really getting a lot of attention at the moment. As organisations become more customer focused, platforms that provide capabilities in customer engagement are becoming more and more important.
The aim of this guide is to provide you with the necessary tools and resources to reduce the learning curve of this often complex platform, understand where to get help when needed, and allow you to focus your learning on areas which will be applicable to you on the job.
It is helpful if you have had exposure to the following before you continue reading:
- .NET Development
- Visual Studio IDE or similar IDE
Today we continue with the blog series D365 V9.0 – A Feature a Day, and I am enjoying the self-discovery process of all the new improvements that have been made to the V9.0 platform. Today’s feature will be focusing on the newly introduced Virtual Entities.
Today’s Feature – Virtual Entities
Previously the options for integrating external data sources into your Dynamics solution were limited usually involving persisting external data within your organisation database or developing client side script to pull on demand.
Today, Microsoft Dynamics 365 V9.0 offers a new way of integrating external data in a friendly manner – introducing Virtual Entities.
Virtual Entities behave similarly to regular entities but instead sources its data from external sources.
Cognitive Computing is being used all around you, and you probably don’t even know it. Facebook is listening to your conversations and showing you advertisements based on the words you use and the emotions you show. Facebook auto-tags people in photos based on facial recognition. Call centres are recording conversations and determining sentiment en-mass (ideally to provide you a better service ). Casinos are watching you walk in and matching you against criminal databases.
Microsoft is investing heavily in this space also:
”Microsoft Cognitive Services let you build apps with powerful algorithms to see, hear, speak, understand and interpret our needs using natural methods of communication, with just a few lines of code. Easily add intelligent features, such as emotion and sentiment detection, vision and speech recognition, language understanding, knowledge and search, into your app, across devices and platforms, such as iOS, Android and Windows, keep improving and are easy to set up.”