This article is targeted at developers looking at making the transition as a Dynamics 365 Customer Engagement (or CE for short). Dynamics 365 and the Power Platform (PowerApps, Common Data Service, PowerBI) is really getting a lot of attention at the moment. As organisations become more customer focused, platforms that provide capabilities in customer engagement are becoming more and more important.
The aim of this guide is to provide you with the necessary tools and resources to reduce the learning curve of this often complex platform, understand where to get help when needed, and allow you to focus your learning on areas which will be applicable to you on the job.
It is helpful if you have had exposure to the following before you continue reading:
- .NET Development
- Visual Studio IDE or similar IDE