Tag: Dynamics CRM

Power Platform Release Wave 1 2022 – Top 10 Power Automate Features

February 3, 2022 / Andrew Ly

With the upcoming Microsoft Power Platform 2022 Release Wave 1, I wanted to provide a guide to the community of the upcoming feature enhancements that will help make a difference in your deployments. My intention is to provide rolling commentary across the next couple of weeks with a focus on each of the major products within the Power Platform, continuing with today with Power Automate.

If you missed my previous article on Power BI, you can read it here.

An early peek of Microsoft Power Automate 2022 Wave 1 release it shows that there have been significant enhancements in respect to Usability, Security and Monitoring.

Here is my top 10 new features that you should be across in this release.

New ClickDimensions Feature “Posting to Facebook Page”

March 10, 2017 / Andrew Ly

ClickDimensions recently introduced a new feature to their Marketing Automation suite, the ability to create posts on your Facebook Page. Today I will walk you through how simple it is to schedule and create Facebook Posts directly from Dynamics 365 using ClickDimensions.

[Video] My thoughts on Virtual Reality and Dynamics 365 with Demo

March 8, 2017 / Andrew Ly

Today I explore the Dynamics 365 for Windows on a Virtual Reality headset. Using my HTC Vive, I give my thoughts on the possibilities presented by recent innovations such as Hololens and where I think it may be useful from a Customer Service perspective.

3D Models within Dynamics 365

March 5, 2017 / Andrew Ly

Today’s VBlog is about how to embed 3D Models directly into Dynamics 365 forms. I look forward to putting together a full write up soon.

In the meanwhile, if you like the video please subscribe to my new YouTube channel, and share on your networks. Hope you enjoy!

Introducing the Customer Data Type

September 18, 2016 / Andrew Ly

In the real world, our customers are either individuals or a group of individuals such as a company. However Microsoft has always made a distinction when it comes to how we organise our data models especially with custom entities – you’re either one or the other, requiring separate lookups for each. Not anymore! One of the neatest new features of CRM Online 2016 Update 1 (CRM 2016 SP1 for On-Premise) is the introduction of a new Attribute Data Type called “Customer”.

Microsoft Flow and Dynamics CRM

August 14, 2016 / Andrew Ly

Work less, do more – that’s the catch phrase of Microsoft’s latest automation and workflow engine called Microsoft Flow. Microsoft Flow is currently in preview phase and still has a few bugs to iron out, but if you are familiar with IFTTT (If This Then That) workflow engine then using flow should come naturally to you. Essentially there are connectors to various web services (e.g. Dropbox, OneDrive, Dynamics CRM, SharePoint and so forth), and you can even program your own connectors.

Configuration vs Customisation Dynamics CRM

June 16, 2016 / Andrew Ly

At some point during the development lifecycle of mid-to-large scale Dynamics CRM projects, we are faced with a number of design decisions that are to be made. That is, when is it appropriate to customize the platform versus when is it appropriate to opt for pure configuration.