According to the Identity Theft Resource Centre, data breaches in 2021 were up 17% over 2020 (source). The average cost of data breaches was also escalating with a report by IBM indicating the typical cost was $4.24m per breach (source).
This represents a worrying trend for our industry, and it is no wonder that data security has now become top of mind for CIOs and key decision-makers.
While Customer Relationship Management (CRM) systems are invaluable in managing your client relationships in a central datastore, they also present a soft target for nefarious actors.
In today’s blog post, I will explain what the recently released Continuous Threat Monitoring for Dynamics 365 is and how it can be used to secure your CRM.
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