In case you missed the announcement last night, Dynamics 365 for Talent has now entered General Availability. 60 Day trials are now available to the general public. And the Ideas.Microsoft.com forums have been going hot with new ideas to improve the product going forward, so hopefully we’ll have an Update 1 release in the not too distant future.
Here’s the MSFT press release:
Hi All
By now you’ve probably heard that Adobe and Microsoft have come together to form a partnership that promises to accelerate digital transformation. The partnership includes the integration of Adobe Marketing Cloud with Microsoft’s Dynamics 365, and will allow brands to deliver experiences taking all customer engagements into account – from reach and acquisition to retention and loyalty.
Hi All
Have you heard of DRU Assist from Domino’s, where you can order your pizza with an emoji via SMS? Or you may even use the ABC News Bot through Facebook to get your daily news digest. Bots are even making micro-trades on the stock market whilst we’re all fast asleep, scary right?
Bots are not new, but they are becoming more powerful, pervasive and acceptable in today’s society as a way to get answers, access information, buy goods and book services.
Join us at the June Dynamics 365 User Group where Sam Fernando will step us through the basics of the Microsoft Azure Bot Framework. More importantly, we’ll show how to connect the bot back into Dynamics for try end-to-end digital services.
Please register here so we know numbers and can place our order via the Funk CoffeeBot (we wish!).
Hi There
Imagine you run a café and one of your coffee machines is about to fail, but you have no idea. You get a call from your supplier who monitors the machines and informs you that not only is the machine at risk of imminent failure, but has been performing below-par for a few days. They offer to service the machine and you’re able to schedule a service call on the spot, within a 2 hour window of your choosing. A day before, you receive an SMS reminding you of the service call. On the day, you receive another SMS when the technician is on their way. On arrival, the technician has all the details and spare parts they need, performs the service quickly and even has time to demonstrate optimal configuration of the machine to prolong its life. You electronically sign off the work, and receive an invoice via email by COB that day.
This story describes Connected Field Services; a world where IoT sensors, cloud, big data, predictive analytics, CRM and mobile come together to create amazing customer experiences.
Please join us at the May Dynamics 365 User Group where Mark Giles from Empired will demo connected field services. And he’ll even test is relationship with the ‘demo gods’ by showing something live.
Please click here to register and we hope to see you there.
Hi all,
I recently passed my MB2-716 Dynamics 365 Customization and Configuration exam, and thought I would share my study notes in the hope this would be helpful for you. This post will focus on the Microsoft Learning along with the key differences you should note if you have already taken the previous MB2-712 (Dynamics CRM 2016 Customization and Configuration) exam. I will provide some links to Microsoft learning resources, but will not provide specific questions or answers as per NDA, just some of my learnings throughout the process.
Microsoft make it incredibly easy to create and share content, including content from PowerBI onto other platforms. PowerBI is a powerful business analytics service that comes with a host of features to present data and visualisations to all your stakeholders, both inside your network and in this case outside your network. Today we will be looking at the Publish to Web feature within PowerBI.
A couple of weeks ago I posted a video blog on how you can embed 3D Models directly within Dynamics 365. Today I will walk you through exactly how to achieve this within your environment complete with source code and steps.
Hi All
Registration is now open for the second Dynamics 365/CRM User Group for the year, this month will be on Common Mistakes to Avoid when Implementing Dynamics Projects jointly presented by Jeremy O’Donohue and Andrew Ly of SMS Management & Technology.
Ever wonder why your project is not progressing as well as it should be? Or why user adoption of your new solution is less than extraordinary? Are we stuck in a traditional devops mindset when it comes to building CRM solutions? We’ll explore these questions and more in the March Dynamics 365 user group, with lessons learnt and some Microsoft best-practices for implementing Dynamics projects.
Be quick though, seats filling fast. Please register your attendance here.
As you may have been aware, Microsoft acquired ADX Studios in September 2016, and since then has been actively transitioning to a subscription based on-demand service hosted within Office 365. Previously with Enterprise ADX Studios you had full control over the environment, including restarts, deployments, and so on. With the Office 365 hosted Microsoft Portals (aka ADX Studio Portals), you must now use the Applications management console within the Dynamics 365 Admin Centre. Sometimes your application may do what you want, but other times when you encounter errors you may need to jump start the portal again. Here’s a few tips on how to revive a fallen Microsoft Portal instance yourself before you open a MS Support Ticket.
Let’s start with the easiest and safest route first.
Campaign Monitor is a marketing automation service, that aims to streamline your communications to customers. Today we look at how we can integrate Campaign Monitor into Dynamics 365. We will be using the Campaign Monitor supplied plugin.
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