Cognitive Computing is being used all around you, and you probably don’t even know it. Facebook is listening to your conversations and showing you advertisements based on the words you use and the emotions you show. Facebook auto-tags people in photos based on facial recognition. Call centres are recording conversations and determining sentiment en-mass (ideally to provide you a better service  ). Casinos are watching you walk in and matching you against criminal databases.

Microsoft is investing heavily in this space also:

”Microsoft Cognitive Services let you build apps with powerful algorithms to see, hear, speak, understand and interpret our needs using natural methods of communication, with just a few lines of code. Easily add intelligent features, such as emotion and sentiment detection, vision and speech recognition, language understanding, knowledge and search, into your app, across devices and platforms, such as iOS, Android and Windows, keep improving and are easy to set up.”

The relevance and purpose of this is endless, and will benefit marketers, customer service professionals, sales people, operations managers and more.

Come along to the August Dynamics 365 User Group to hear all about Making Dynamics 365 Smart using Cognitive Services, where Sam Fernando will bravely demonstrate live demo of these tools in action.

Please Register your attendance so we know if you can make it. Unfortunately we’re not quite at the stage of reading your mind yet!